Yongchang - Sekisui Composite Co., Ltd. considers "consumers'
sovereignty, service leading first" as the aim of after-sales
service. We summing-up experiences during our many years of after-sales
service, strengthen the quality and degree of our service constantly
and formed a complete set of high-quality service system, erase
consumers' fear of disturbance in rear.
1. Deliver, installation and adjustment.
The products will be testing completely before it out of the factory.
The products testing reports, products manuals, certificate of quality
will be provided to the consumers. Free of charge technical guiding,
installation and adjustment will also be provided to the consumers.
2.
Products' Three Guarantee (that is to say, to guarantee a high
quality, perfect service and high-quality spare parts)
”łthe supplier and buyers should confirm the quality of products
completely during the procedure of delivery. Site testing will
be made if necessary. Our aim is to get the consumers' satisfaction.
”łUnder condition that the consumer use the products follows the
manual, in one year from the date that consumer get the products,
we will provide free of charge maintenance service free of charge.
”ł Our company provide life long service for the products, and
visit the consumers regularly.
”ł Our company will set up files of use and maintenance for the
consumers, to help the consumers to keep normal operation of the
equipment.
3. Our company put through service hot line (86-0994-5320385) for
24 hours. If you face matters concerned about test running, installation,
maintenance and after-sales service, you can phone to us.
4. We has established offices in many big cities in China, provide
perfect service to consumers for 24 hours. Once the consumer has
some problems about our products, we will get there in 24 hours
after we are informed, so as to help the consumers to solve problems.
The supply of spare parts and parts easy to be damaged, you can
contact us directly, beyond the guarantee period, we only takes
in the materials fee.
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